Travel Tripper opens help line for clients affected by Hurricane Irma

September 13, 2017

As the communities impacted by Hurricane Irma begin the long road to recovery, Travel Tripper is committed to helping our hospitality colleagues in Florida and the Caribbean with their cleanup and rebuilding efforts.

We’ve set up a special help line specific to our clients and partners affected by Irma. Hotel properties in these areas may reach out directly to irmataskforce@pegs.com for urgent help with:

Rate and inventory changes in the CRS due to Irma
Creating special offers or rate plans for locally displaced Florida or Caribbean residents
Putting up a temporary notice on your hotel website (if using Travel Tripper Web services) to inform guests of closures, outages, or other issues caused by the hurricane
Questions regarding billing or other administrative issues

The helpline will be active immediately until the end of October and will only serve Travel Tripper clients with issues directly stemming from Hurricane Irma.

For other questions and requests, please use our standard customer service emails: support@pegs.com (CRS and Booking Engine) and web@pegs.com (Travel Tripper Web).

Supporting relief efforts

For those who wish to further support relief efforts, Travel Tripper recommends and will be making monetary donations to the following organizations:

Florida Disaster Fund: State of Florida’s official private fund established to assist Florida’s communities as they respond to and recover during times of emergency or disaster. 100% of funds raised will go toward disaster-related response and recovery; there are no overhead costs.

Tourism Cares: The charitable community of the travel and tourism industry, which partners with local travel associations and businesses to help destinations in need. Tourism Cares has set up a Caribbean Tourism Recovery Fund (in association with the Caribbean Hotel & Tourism Association) and a Hurricane Harvey Tourism Recovery Fund (in association with Travel Texas and Texas Travel Industry Association) as a way to directly support destinations impacted by these hurricanes and speed the return of visitors and jobs.