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Pegasus Named Best CRS for 2022 by Hotel Tech Report

Pegasus, a leading global provider of hotel reservations and distribution solutions, has again been named #1 Central Reservation System in the 2022 HotelTechAwards.  

This is the third year in a row that Pegasus has won this honor, and the fifth consecutive year that the platform, previously known as RezTrip by Travel Tripper, has been honored in the HotelTechAwards as a leading CRS. 

The HotelTechAwards are often referred to as “the Grammys of Hotel Tech” and winners have been selected from more than 200 of the top technology products around the world. The HotelTechAwards are the industry’s only data-driven awards platform with winners determined not by a handful of judges or popularity votes but by product reviews from a global community of verified hotel technology users across more than 120 countries.

Pegasus also remains the only CRS company in the HotelTechAwards competition to have a verified HTR Global Consumer Support Certification, meaning only Pegasus meets Hotel Tech Report’s rigorous standards for excellence in consumer support.

Reviews from verified users of Pegasus praise the platform’s user-friendly interface, customizable reports, extensive distribution network, and robust features, including Dynamic Pricing Rules and integrated Rate Match and Real Time Ads that help boost direct website bookings. Reviewers also overwhelmingly commend Pegasus for its customer support, citing that they have “the best dedicated technical and client support team who are ready to help 24/7,” and that the management team is “equally supportive and very helpful during the difficult times of COVID-19.” 

“The ranking process is simple, transparent, and unbiased–judging is based on time tested ranking factors developed specifically for the industry. Only verified hoteliers with hands-on experience using each product are allowed to participate in the voting process. This means that Pegasus’ users decided the #1 CRS,” said Hotel Tech Report CEO, Jordan Hollander.

“Being recognized as Best CRS by Hotel Tech Report is especially meaningful this year, as the distinction comes from our valued customers who continue to trust us as their partner during unprecedented times,” says Gautam Lulla, CEO of Pegasus. “We recognize that best-of-breed technology and seamless automation are essential to push our industry forward, and we take pride in delivering that with the highest level of customer support.”

Each month, more than 169,000 hotel industry professionals use HotelTechReport.com to make informed technology purchasing decisions. The HotelTechAwards determine the best hotel software products across every category based on customer feedback and key proprietary data signals such as integration compatibility, organizational health, market share, partner network strength, and customer support quality.

To read real customer reviews and ratings on Pegasus’ solutions and services, visit their profile on Hotel Tech Report or learn more at www.pegs.com.


Pegasus combines high-tech innovation with high-touch service to give hoteliers more control over their revenue and distribution strategy than ever before. Following their merger with Travel Tripper, Pegasus enables hoteliers to better connect with their guests through an innovative and flexible platform of Reservations, E-commerce, Global Sales, and Business Intelligence solutions that help hotels drive demand and increase revenue and profitability, including the Pegasus CRS, named Best CRS 2022 by Hotel Tech Report. With more than 30 years of experience in global distribution, Pegasus serves hotels across 120 countries from eight offices worldwide in New York, Scottsdale, Las Vegas, London, Paris, Frankfurt, Tokyo, and Hyderabad. For more information, visit www.pegs.com.


HotelTechReport.com helps 170k hoteliers each month to understand the changing hotel technology and digital transformation landscape. We help hoteliers make smarter decisions about which technologies to adopt, keeping scalability and adaptability in mind. Hotel Tech Report helps hoteliers uncover the value propositions of emerging technologies and how they align with the needs of your property stakeholders and guests.