Cendyn and Pegasus have merged. To learn more about this exciting news and how Cendyn can help you drive direct bookings, enhance brand loyalty and drive profitability visit cendyn.com.

Learn More

The 4 most troublesome clauses in a hotel-OTA contract

Over the years, the relationship between hotels and online travel agencies has become strained. Among the complaints from hoteliers: high commission fees, unfair advertising practices, and a lack of control over the guest relationship.

What many hotels don’t realize is how all of these practices persist because of stringent contracts where OTAs hold most of the bargaining power. In our Slideshare below, we highlight four of the most troublesome clauses in these contracts, as well as how hotels could potentially protect themselves from them.

For more information, read our original article: Hotels: Do you know what’s in your OTA contract?

Interested in learning more about how to lessen your dependency on OTAs? Join our webinar on Oct. 26, 2016 hosted by Travel Tripper, StayNTouch, and TrustYou.

Break Away from the OTA webinar

Gautam Lulla

Gautam Lulla

Gautam is CEO of Pegasus and an outspoken expert in hotel technology and distribution. When he's not busy disrupting the status quo, you can find him ripping powder on the slopes. Contact him at gautam@pegs.com.

Leave a Reply

Your email address will not be published. Required fields are marked *

Stay on top of hotel distribution and marketing trends.

Sign up for Travel Tripper's newsletter to get the latest news, tips, and resources delivered to your inbox.