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Tag: Partner
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Google is eliminating third-party cookies — what does that mean for your hotel’s digital marketing?
Earlier this year, Google announced it would phase out third-party cookies from its Chrome browser over the next two years. […]
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The future of the CRS: Digital marketing connectivity and open APIs
This article originally appeared in HOTEL Yearbook Technology 2020 and has been recently updated. Click here to access all the articles […]
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Directly Speaking with Travel Tripper, Ep 6 — The 4 Biggest Threats Facing US Hotels
If you’re familiar with the 80/20 rule, you know that roughly 80% of the results come from 20% of the […]
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How artificial intelligence is revolutionizing the travel industry
Artificial intelligence (AI) now infiltrates every element of the travel process. Today, website chatbots, personalized search platforms, and in-room virtual […]
Customer Loyalty and Reputation Management
Consumers want Amazon to be a travel booking site – what can hotels learn?
Amazon dominates the world of e-commerce. Could it do the same in online travel bookings? Consumers would happily use the […]
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Are travelers falling out of love with Airbnb?
The sharing economy came with the promise of revolutionizing the way we purchase goods and services, creating a frictionless world […]
Customer Loyalty and Reputation Management
The State of Travel Personalization in 2018
Personalization has frequently been described in travel as the new loyalty. When a hotel tailors its service to individual needs […]
Customer Loyalty and Reputation Management
Are hotel reward and benefit platforms worth investing in?
The sheer scale of the hotel industry means that hotels are in a constant battle for attention. In this increasingly […]
