Cendyn and Pegasus have merged. To learn more about this exciting news and how Cendyn can help you drive direct bookings, enhance brand loyalty and drive profitability visit cendyn.com.

Learn More

Become an expert hotel marketer with our free resources.

subscribe
Home > Blog > [SLIDESHARE] How hotels can respond to online reviews
Responding to online hotel reviews

[SLIDESHARE] How hotels can respond to online reviews

Does your hotel have a proper strategy in place to address online reviews? Here are some tips on how to respond effectively to both negative and positive reviews.

Read our original article: How to respond to negative (and positive) hotel reviews

Nancy Huang

Nancy Huang

Nancy is the Senior Marketing Director at Pegasus and expert in strategic communication, brand development, and content marketing. She is an admitted travel junkie and loves finding amazing hotel deals when booking direct. Contact her at nancy.huang@pegs.com.

Categories: Customer Loyalty and Reputation Management

Leave a Reply

Your email address will not be published. Required fields are marked *

Stay on top of hotel distribution and marketing trends.

Sign up for Travel Tripper's newsletter to get the latest news, tips, and resources delivered to your inbox.

subscribe

Related Articles

Using “voice of the customer” data in your hotel marketing

10 customer survey tools for improving hotel guest experience

Online reputation management for hotels

9 techniques to building and managing your hotel’s online reputation

Resources icon

Resources

Insights, knowledge, and information to help you dominate the online travel space.
Blog icon

Blog

The latest in distribution, sales, and marketing trends for hotels.
Careers icon

Careers

We're on the lookout for talented and ambitious individuals to join the team.