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Web Design and User Experience
You know you’ve got serious usability issues when…
…you need to provide seven sentences as instructions on how to select dates in your booking engine.
Web Design and User Experience
A ten step booking process masquerading as five
Here is the progress bar of a well known booking engine – the Synxis Guest Connect product. The bar indicates […]
Hotel Distribution and Revenue Strategy
Accor’s Reservation System has Decent Pricing Capability
In a previous post I demonstrated the shortcomings in the pricing capabilities of hotel reservation systems. But after posting I […]
