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The future of the CRS: Digital marketing connectivity and open APIs
This article originally appeared in HOTEL Yearbook Technology 2020 and has been recently updated. Click here to access all the articles […]
Evolution of Business Travel: Adjusting your corporate travel strategy for recovery
The following article is a summary of best practices and tips from our recent webinar, The Evolution of Business Travel. […]
What’s hidden in the fine print of Expedia’s “Revive and Relief” coronavirus recovery program
Expedia announced at the end of May that it would pledge $275M in coronavirus relief to the industry, with $250M […]
Road to Recovery: Preparing for the return of business travel
The following article is part of a series on reopening tips and strategies for hotels, part of our Road to […]
Road to Recovery: Turning your hotel’s digital marketing back on
The following article is part of a series on reopening tips and strategies for hotels, part of our Road to […]
Road to Recovery: Planning for a marathon, not a sprint
The following article is part of a series on reopening tips and strategies for hotels, part of our Road to […]
How hotels will need to adapt Duty of Care policies for the coronavirus pandemic
Duty of Care, which for hotels is the legal obligation to ensure the safety or well-being of its guests, has […]
Hotel supply and demand will soon be flipped on its head: is your hotel prepared to capitalize?
This is the fourth post in our series on crisis management and the coronavirus outbreak. Please check out our other […]
Travel Industry News and Trends
Front desk guide: How hotels can handle guest calls for OTA cancellations due to coronavirus
As part of our Virtual Coffee Chats with hotels, we’ve learned that many hotels, particularly in Europe, have had increasing […]
