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[INFOGRAPHIC] 7 tips for fostering guest loyalty
The cost of acquiring a new hotel guest is arguably more expensive than getting repeat business from guests who have already visited. So when it comes to costly OTA guests, hotels should do everything in their power to earn these guests’ future loyalty. Here are 7 guest retention tips to help incentivize those repeat bookings.
Click to download a PDF or read our original article on guest retention and loyalty tips.
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