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[INFOGRAPHIC] 7 tips for fostering guest loyalty

The cost of acquiring a new hotel guest is arguably more expensive than getting repeat business from guests who have already visited. So when it comes to costly OTA guests, hotels should do everything in their power to earn these guests’ future loyalty. Here are 7 guest retention tips to help incentivize those repeat bookings.

Click to download a PDF or read our original article on guest retention and loyalty tips.

7 ways to turn an ota guest into a loyal guest

Nancy Huang

Nancy Huang

Nancy is the Senior Marketing Director at Pegasus and expert in strategic communication, brand development, and content marketing. She is an admitted travel junkie and loves finding amazing hotel deals when booking direct. Contact her at nancy.huang@pegs.com.

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