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Category: Travel Industry News and Trends
Gain an edge and make smart decisions by staying on top of industry trends.
Key indicators to watch in the U.S. hotel recovery in 2021
For the travel industry, 2020 ended simultaneously on positive and negative notes. While the news of approved COVID-19 vaccines helped […]
How would you feel if a recent guest wrote a positive review about their hotel stay and raved about the […]
A Primer on Hotel Sustainability Certification
Research done in the past years on the attitude of travellers and tourists (e.g. by Booking.com) have shown that there […]
What’s hidden in the fine print of Expedia’s “Revive and Relief” coronavirus recovery program
Expedia announced at the end of May that it would pledge $275M in coronavirus relief to the industry, with $250M […]
Road to Recovery: Planning for a marathon, not a sprint
The following article is part of a series on reopening tips and strategies for hotels, part of our Road to […]
How hotels will need to adapt Duty of Care policies for the coronavirus pandemic
Duty of Care, which for hotels is the legal obligation to ensure the safety or well-being of its guests, has […]
Hotel supply and demand will soon be flipped on its head: is your hotel prepared to capitalize?
This is the fourth post in our series on crisis management and the coronavirus outbreak. Please check out our other […]
Travel Industry News and Trends
Front desk guide: How hotels can handle guest calls for OTA cancellations due to coronavirus
As part of our Virtual Coffee Chats with hotels, we’ve learned that many hotels, particularly in Europe, have had increasing […]
Preparing your hotel for quarantine and social distancing during the coronavirus pandemic
In times of need, you can always count on hotels to do what they do best: hospitality. All around the […]
