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Category: Travel Industry News and Trends
Gain an edge and make smart decisions by staying on top of industry trends.
The Volatile Travel Landscape Makes Agile Technology More Important Than Ever
More than a year after the fact, it’s still stunning to look back at the performance figures across the travel […]
Fixing the Fragmented Direct Funnel
Traveler habits are changing post-pandemic, and the direct channel is retaking center stage in the relationship between hotel and guest. […]
Seeing the Post-Pandemic Travel Landscape as an Opportunity for Hotels to ‘Be Direct’
More than any time in the last decade, travel consumer purchasing habits are up for grabs. In New York City, […]
Key indicators to watch in the U.S. hotel recovery in 2021
For the travel industry, 2020 ended simultaneously on positive and negative notes. While the news of approved COVID-19 vaccines helped […]
How would you feel if a recent guest wrote a positive review about their hotel stay and raved about the […]
A Primer on Hotel Sustainability Certification
Research done in the past years on the attitude of travellers and tourists (e.g. by Booking.com) have shown that there […]
What’s hidden in the fine print of Expedia’s “Revive and Relief” coronavirus recovery program
Expedia announced at the end of May that it would pledge $275M in coronavirus relief to the industry, with $250M […]
Road to Recovery: Planning for a marathon, not a sprint
The following article is part of a series on reopening tips and strategies for hotels, part of our Road to […]
How hotels will need to adapt Duty of Care policies for the coronavirus pandemic
Duty of Care, which for hotels is the legal obligation to ensure the safety or well-being of its guests, has […]
