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Category: Customer Loyalty and Reputation Management
Deliver a delightful customer experience and turn your hotel’s guests into your brand ambassadors and advocates.
Customer Loyalty and Reputation Management
How to design an iconic logo for your hotel
A logo can play a vital role in your brand identity. It has the power to instantly shape how guests […]
Customer Loyalty and Reputation Management
How hotels can attract couples looking for romantic experiences
Looking to attract more couples, honeymooners, and newlyweds to your hotel? In order to sweep couples off their feet, you […]
Customer Loyalty and Reputation Management
Why and how you should apply the Netflix model to your hotel
It’s easy to forget that Netflix started out as an ambitious DVD-by-mail company that nearly went out of business. Back […]
Customer Loyalty and Reputation Management
How to capture vacationers this holiday season
Christmas is historically the busiest time to travel in the US. Last year, AAA predicted that a record-breaking 107 million […]
Customer Loyalty and Reputation Management
Why casino hotels and integrated resorts need a better CRS and booking engine
Casino hotels and resorts have extremely complex operations that encompass gaming, accommodations, food and beverage, and entertainment. All of which […]
Customer Loyalty and Reputation Management
How hotels can attract and win over family travelers
Family travel is predicted to increase by a huge 25% by 2022 according to the ‘Key Trends in Family Travel’ […]
Customer Loyalty and Reputation Management
Key takeaways from our webinar: Bridge the Guest Experience Gap
Recently, StayNTouch, Travel Tripper, and TrustYou launched a new report that examines guest experience trends and their adoption in the […]
Customer Loyalty and Reputation Management
What hotels need to know about TripAdvisor’s latest updates
The influence of TripAdvisor shows no sign of slowing. According to TripAdvisor’s recent research, the company was responsible for over […]
Customer Loyalty and Reputation Management
How 5 Hotels Compete with OTAs by Showcasing Unique Local Experiences
Today’s travelers are no longer content with merely visiting a destination and have the same experience as everyone else. They […]
