Latest Articles by Joan Evelyn Lee, Author at Pegasus

Joan Evelyn Lee

Joan is VP of Operations at Pegasus, helping hotels worldwide efficiently manage their distribution channels and maximize direct bookings. She loves cooking, traveling, and all things New Orleans. Contact her at joan@pegs.com.

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Coronavirus imagery

Revenue Management Tips for the Coronavirus Pandemic

Couple running on beach

How hotels can attract couples looking for romantic experiences

Computer user with password graphic

Data protection and privacy: why earning guest trust and building security is crucial

Family on beach

How hotels can attract and win over family travelers

Latest trends in revenue management

Latest trends in the fast changing world of revenue management

Why communication is so crucial to a great guest experience

Communication techniques to enhance the guest experience

5 tips for reducing hotel cancellation rates

[SLIDESHARE] 5 tips for reducing your hotel cancellation rate

Channel Optimization Webinar

Takeaways from our webinar, “Optimizing Distribution Channels for Independent Hotels”

Upselling cross selling in hotels

[INFOGRAPHIC] Upselling and Cross-selling in the Hotel Business