Pegasus CRS Solutions
RVNG is the Pegasus next-generation, internet-based Central Reservation System (CRS) solution. It is the first technology of its kind; built from the ground up to handle every aspect of ecommerce as well as seamlessly integrate with our ever growing suite of RezView services. Tackle the challenges of today’s travel marketplace by enabling superior property management coupled with exponential increases in revenue opportunities and reduced expenditures.
RVNG – More information:
Freedom from the constraints of legacy systems (read more)
You can’t grow your business with an outdated legacy CRS. With RVNG, you can centralize and manage any technology you choose to implement, adding efficiency instead of hassle as your business grows.
Drastically enhance your selling process. Position your CRS to easily capture incremental revenue through room upgrades, amenities and room add-ons during the booking process to add value to your guests’ stay and dollars to your bottom line.
Save time and money by using a technology system that can automatically update rates, availability, property information and images across hundreds of online travel channels from one interface. Track room and non-room inventory and manage multi-property rate programs from any internet-connected computer.
Openview Internet Booking Engine:
Because every second counts
Making a reservation should be an experience that will maximize a guest’s stay at your hotel. OpenView Internet Booking Engine (IBE) compliments your hotel’s existing website with an integrated look and feel. Combine that with advanced functionality and you will easily keep customers engaged throughout the entire booking process. (read more)
Customize the look and feel of your booking engine with HTML and Cascading Style Sheets (CSS) based architecture. An advanced interface allows shoppers to experience compelling property images and detailed room information with flexible, custom search options.
Sell add-ons as part of the booking process. Our OpenView IBE allows you to add more revenue to your bottom line, while providing your guests the flexibility to customize their stay.
Pull existing rates and hotel information directly from your CRS and PMS so there’s no need to maintain multiple databases, saving you time and avoiding possible manual-entry errors.
Never lose a revenue opportunity because of a missed call
Take advantage of a dedicated global call center of highly trained agents, without any of the overhead costs. Pegasus voice services offers a staff of reservation agents trained on your hotel and ready to guide a customer through the booking process. (read more)
Give your front desk agents the freedom to spend time with the guest in front of them, not the one on the phone. Whenever they are too busy to take a call they can simply transfer it to a trained reservation agent.
Only pay for what you use. A service with a minimal usage fee will allow you to eliminate the charges associated with in-house staffing while still providing your front desk with the call center safety net.
The largest barrier for international travelers is language. Offer your customers the ability to speak to a reservation agent in their native tongue. This builds rapport and vastly increases their likelihood to book.