Hotel Representation Services
Celebrate your brand’s independence
Backed by its powerful technology, Pegasus is the perfect partner for hoteliers seeking to broaden their exposure, generate incremental revenue and compete on a regional, national, and global level. Pegasus delivers a holistic solutions package including sales, marketing and distribution strategies to serve hoteliers anywhere around the globe. Our clients directly compete with big chains without ever sacrificing their individual brand identity.
Travel Management Company (TMC) Bookings
A dedicated team at Pegasus develops preferred partner relationships with companies like American Express, Carlson Wagonlit and BCD Travel. This allows our customers to participate in their annual programs, appear on their booking screens and corporate booking tools, and benefit from high value corporate and leisure business via the Global Distribution Systems.
Our dedicated sales team conducts annual showcases, roadshows, corporate RFP targeting and works to help hotels grow their revenue by accessing global feeder markets they previously had no coverage in.
Every representation services customer is paired with a dedicated client services manager who takes a consultative approach to ensure that your hotels are maximizing every opportunity for growth. You aren’t just signing up for a list of services, you’re a partner and we depend on your success.
Take advantage of a dedicated global call center of highly trained agents, without any of the overhead costs. Pegasus Voice Services offers a staff of reservation agents trained on your hotel and ready to guide a customer through the booking process. Never lose a revenue opportunity because of a missed call.
The largest barrier for international travelers is language. Pegasus Voice Services offers the customer the ability to speak to a reservation agent in their native tongue. This enables you to build rapport and vastly increases their likelihood to book.
Give your front desk agents the freedom to spend time with the guest in front of them, not the one on the phone. Whenever they are too busy to take a call, they can simply transfer to one of our trained Pegasus Voice Services reservation agents to ensure the booking opportunity isn’t lost and that a guest who has already paid gets the service they deserve.
Remove the costly overhead associated with in-house staffing, technology and management of reservation call centers. With Pegasus Voice Services, you only pay a low per minute fee when services are needed.
Your web presence is often a guest’s first experience with your brand. You are competing with every other property in your area to garner a shopper’s attention and persuade them to complete the booking process. Through Pegasus’ Open Hospitality division, we offer our customers a comprehensive collection of services to optimize their web presence.
- Open Hospitality Product Suite
- OpenView IBE